RAC安装gird,第一个节点执行root.sh报"The ora.asm resource is not ONLINE"错误

RAC版本：11.2.0.4

OS版本：linux 6.4

RAC安装gird,第一个节点执行root.sh运行失败，报"The ora.asm resource is not ONLINE"错误。详细日志如下：

# /u01/app/11.2.0/grid/root.sh
Performing root user operation for Oracle 11g 

The following environment variables are set as:
    ORACLE_OWNER= grid
    ORACLE_HOME=  /u01/app/11.2.0/grid

Enter the full pathname of the local bin directory: [/usr/local/bin]:
The contents of "dbhome" have not changed. No need to overwrite.
The contents of "oraenv" have not changed. No need to overwrite.
The contents of "coraenv" have not changed. No need to overwrite.

Creating /etc/oratab file...
Entries will be added to the /etc/oratab file as needed by
Database Configuration Assistant when a database is created
Finished running generic part of root script.
Now product-specific root actions will be performed.
Using configuration parameter file: /u01/app/11.2.0/grid/crs/install/crsconfig_params
Creating trace directory
Installing Trace File Analyzer
OLR initialization - successful
  root wallet
  root wallet cert
  root cert export
  peer wallet
  profile reader wallet
  pa wallet
  peer wallet keys
  pa wallet keys
  peer cert request
  pa cert request
  peer cert
  pa cert
  peer root cert TP
  profile reader root cert TP
  pa root cert TP
  peer pa cert TP
  pa peer cert TP
  profile reader pa cert TP
  profile reader peer cert TP
  peer user cert
  pa user cert
Adding Clusterware entries to upstart
CRS-2672: Attempting to start 'ora.mdnsd' on 'ysdb2'
CRS-2676: Start of 'ora.mdnsd' on 'ysdb2' succeeded
CRS-2672: Attempting to start 'ora.gpnpd' on 'ysdb2'
CRS-2676: Start of 'ora.gpnpd' on 'ysdb2' succeeded
CRS-2672: Attempting to start 'ora.cssdmonitor' on 'ysdb2'
CRS-2672: Attempting to start 'ora.gipcd' on 'ysdb2'
CRS-2676: Start of 'ora.cssdmonitor' on 'ysdb2' succeeded
CRS-2676: Start of 'ora.gipcd' on 'ysdb2' succeeded
CRS-2672: Attempting to start 'ora.cssd' on 'ysdb2'
CRS-2672: Attempting to start 'ora.diskmon' on 'ysdb2'
CRS-2676: Start of 'ora.diskmon' on 'ysdb2' succeeded
CRS-2676: Start of 'ora.cssd' on 'ysdb2' succeeded

ASM created and started successfully.

Disk Group CRS created successfully.

The ora.asm resource is not ONLINE
Did not succssfully configure and start ASM at /u01/app/11.2.0/grid/crs/install/crsconfig_lib.pm line 6912.
/u01/app/11.2.0/grid/perl/bin/perl -I/u01/app/11.2.0/grid/perl/lib -I/u01/app/11.2.0/grid/crs/install /u01/app/11.2.0/grid/crs/install/rootcrs.pl execution failed

解决过程：
1.搜索MOS
在MOS中发现这篇文章:root.sh Fails as the ora.asm resource is not ONLINE or PROTL-16 Reports [ID 1259874.1]
但是版本不对，在11.2.0.4中不应该有这个bug问题。
不过还是按照文中说明检查了以下日志信息，但是没有发现有用信息：

$GRID_HOME/cfgtoollogs/crsconfig/rootcrs_$HOSTNAME.log
$GRID_HOME/log/$HOSTNAME/agent/ohasd/oraagent_$GRID_USER/oraagent_$GRID_USER.log

2.尝试重新安装，问题继续重现。

3.google出一篇文章，文中说如果网卡设置了NOARP的话，会出现这个错误。
　本环境并没有配置NOARP。不过这篇文章却将我的思路转移到了网络配置上。

4.感觉public网络问题不大，就重点往心跳网络上想。尝试将两个节点心跳线直接互联进行安装，居然安装成功了，脚本顺利运行结束。

和网络沟通，原来网络工程师将两个心跳线和其中一个节点的public网络接在同一个交换机上。最终的解决方案是心跳线使用专用的交换机。

鉴于工程师的"执着"，期间还尝试了其它连接方式，至于过程吗，有撕逼经历的都懂。